In Zambia, cable TV is widely regarded as the major source of information and overall entertainment. They provide viewers access to global happenings from the comfort of their homes. The evolution of cable TVs in Zambia has been remarkable, highlighted by new generation TV services like GoTV.

GoTV: A Leading Direct Broadcast Satellite Provider

GoTV, operated by Multichoice, is a prominent cable TV service provider in Africa. Alongside DSTV, GoTV stands out as a leading direct broadcast satellite provider in Zambia, offering a diverse range of channels covering national and international scenes. This includes local and international sports, news, music, movies, TV series, and general knowledge.

GoTV is often seen as a more affordable alternative to DSTV. While maintaining comparable quality in picture and sound, GoTV decoders and basic subscriptions are more budget-friendly. This is attributed to differences in signal strength and channel variety. Unlike DSTV’s satellite-based system, GoTV is terrestrial-based, operating on the DVB-T2 platform, a recent digital terrestrial broadcasting technology. A significant advantage of GoTV over DSTV is the lack of necessity for a satellite dish, simplifying installation and reducing costs.

GoTV Decoder Prices in Zambia

As of 2024, a new GoTV HD Decoder costs approximately ZMW 199 when purchased directly from GoTV main offices or outlets. Retail outlets and resellers generally offer the decoder at around ZMK 210. Promotional offers, like those from Pep Stores, may include a 1-month free subscription at a price of ZMK 199.

GoTV Decoders can be purchased from various outlets, including:

  • GoTV Offices
  • GoTV Outlets
  • Pep Stores
  • Shop-rite Outlets
  • Pick’nPay stores

For those interested in pre-owned options, consider platforms like Facebook Marketplace or eBay.

GoTV Zambia Packages and Prices 2024

Updated GoTV Zambia Packages and Prices for 2024 are as follows:

PackageNumber of ChannelsSubscription Cost
GoTV Max50+ZMW 160
GoTV Plus42ZMW 110
GoTV Value28ZMW 50
GoTV Lite (Monthly)18ZMW 30
GoTV Lite (Quarterly)10ZMW 60
GoTV Lite (Annual)10ZMW 140

The GoTV Max package, at ZMW 160, offers over 50 channels, including 6 sports channels, 3 music channels, and 4 movie channels, alongside a diverse array of other genres.

Checking GoTV Status and Clearing Errors

To check your GoTV subscription status, you can either:

  • Send an SMS with the word “Balance”, followed by your GOTV IUC number, to 4688.
  • Log into your account on the GoTV website for full package details and subscription management.

Errors after payment can be resolved by visiting the GoTV website, selecting “Easy Self Service”, and following the steps to clear the error code using your IUC number.

Contacting GoTV Customer Care

For assistance, contact GoTV customer care using these details:

For assistance in Zambia, you can reach GoTV customer care through the following local contact details:

  • Shortcode: Dial *668# on your mobile to check what you owe, fix errors, view transactions, and reconnect. Make sure you call from the mobile number registered on their system.
  • Email: You can reach out to GoTV customer care via email at customerfirst@zm.multichoice.com.
  • Tel: The Zambia-specific GoTV customer care phone number is +260 211368343.
  • Address: The main office or customer care center of GoTV in Zambia is located at MultiChoice Zambia Limited, Plot no 34772/34773 Alick Nkhata Road, Lusaka, Zambia.

Remember, you can also manage your GoTV account conveniently, easily, and digitally using the MyGOtv App or the GOtv Self Service from your cellphone, tablet, or desktop computer to clear error messages, update your details, and manage payments.

GoTV, like most other cable TVs in Zambia, runs a flexible subscription package. The packages are available in four different types. At first, there were only 2 packages available for viewers but the options increased as the customer base increased. The packages are in different grades to accommodate all calibres of people. Let us consider the various packages available on GoTV.

GoTV Smallie Package

This is the cheapest GoTV package. With just KW400, viewers have access to 23 top notch local and international channels. Price: KW800 per month. The channels accessible are listed below.

  • TVC Entertainment
  • SuperSport Blitz
  • Liberty TV
  • RAVE
  • NTA I
  • Silverbird
  • AIT
  • Channels
  • MiTV
  • Lusaka TV
  • Wazobia Max
  • WAP
  • GO Channel
  • Galaxy TV
  • JimJam
  • AFRO Music English
  • Faith Broadcast Network
  • Islam Channel
  • Emmanuel TV
  • Dove TV
  • eTV Africa
  • Al Jazeera
  • TVC News

GoTV Jinja package

This is the next grade after the GoTV value package. This package is basically designed with the family in mind. This package gives you access to over 40 local and international channels. Price: KW1, 640 per month. The Channels include;

  • Fashion One
  • Spice TV
  • TVC Entertainment
  • SuperSport Select 1:
  • SuperSport Blitz
  • Liberty TV
  • Tiwa n Tiwa
  • RAVE
  • R2TV
  • NTA I
  • Silverbird
  • AIT
  • Channels
  • MiTV
  • Lusaka TV
  • Wazobia Max
  • Arewa 24
  • WAP
  • Nickelodeon
  • Disney Junior
  • JimJam
  • MTV Base
  • Hip TV
  • AFRO Music English
  • Sound City
  • Planet Radio TV
  • Faith Broadcast Network
  • Islam Channel
  • Emmanuel TV
  • Dove TV
  • eTV Africa
  • BBC World News
  • Al Jazeera
  • Arise News
  • TVC News
  • GO Channel
  • Telemundo
  • E! Entertainment
  • Discovery Family
  • M-Net Movies Zone
  • African Magic Epic Movies
  • African Magic World
  • African Magic Hausa
  • African Magic Yoruba
  • African Magic Igbo
  • Zee World
  • Vox Africa
  • Televista
  • Galaxy TV
  • B4U Movies

GoTV Jolli Package

The Compact package gives viewers access to all the channels available on GoTV Value package plus additional sport channels. This package is particularly suiting for sport lovers. The package gives viewers access to 57 local and international. Price: KW2, 460 per month. Here are the Channels;

  • Nat Geo Wild
  • Fashion One
  • Spice TV
  • TVC Entertainment
  • SuperSport Blitz
  • SuperSport Select 1
  • SuperSport Select 2
  • SuperSport Select 3
  • SuperSport Select 4
  • Nickelodeon
  • Disney Junior
  • JimJam
  • AFRO Music English
  • NTV Base
  • Hip TV
  • Sound City
  • Planet Radio TV
  • Faith Broadcast Network
  • Islam Channel
  • Emmanuel TV
  • Dove TV
  • eTV Africa
  • CNN International
  • BBC World News
  • TVC News
  • Arise News
  • Al Jazeera
  • Telemundo
  • E! Entertainment Television
  • FOX (SD/HD)
  • FOX Life
  • Sony MAX
  • Eva +
  • CBS Reality
  • M-Net Movies Zone
  • African Magic Epic Movies
  • African Magic Family
  • African Magic World
  • African Magic Hausa
  • African Magic Yoruba
  • African Magic Igbo
  • Zee World
  • Vox Africa
  • Televista
  • Trybe
  • Televista
  • Galaxy TV
  • B4U Movies
  • Zee World
  • Liberty TV
  • Tiwa n Tiwa
  • RAVE

GoTV Max Package

This is the premium and most expensive DSTV package. This package gives access to all available channels on the platform. There are 63 channels available on this package. Price: 3, 600 per month. The Channels include

  • Discovery Channel
  • Nat Geo Wild
  • Spice TV
  • Fashion One
  • SuperSport Blitz
  • SuperSport Select 1
  • SuperSport Select 2
  • SuperSport Select 3
  • SuperSport Select 4
  • Nickelodeon
  • Disney Junior
  • JimJam
  • AFRO Music English
  • NTV Base
  • Hip TV
  • Sound City
  • Planet Radio TV
  • Faith Broadcast Network
  • Islam Channel
  • Emmanuel TV
  • Dove TV
  • eTV Africa
  • CNN International
  • BBC World News
  • TVC News
  • Arise News
  • Al Jazeera
  • Telemundo
  • E! Entertainment Television
  • FOX (SD/HD)
  • FOX Life
  • Sony MAX
  • Eva +
  • CBS Reality
  • M-Net Movies Zone
  • African Magic Epic Movies
  • African Magic Family
  • African Magic World
  • African Magic Hausa
  • African Magic Yoruba
  • African Magic Igbo
  • Zee World
  • Vox Africa
  • Televista
  • Trybe
  • Televista
  • Galaxy TV
  • B4U Movies
  • Zee World
  • Liberty TV
  • Tiwa n Tiwa
  • RAVE
  • R2TV
  • NTA I
  • Silverbird
  • AIT
  • Channels
  • MiTV
  • Lusaka TV
  • Wazobia Max
  • Arewa 24
  • WAP
  • TVC International

Conclusion

GoTV is a popular and affordable cable TV option in Zambia. It offers a diverse range of content with flexible subscription packages. The absence of necessary satellite dishes and easy installation further enhance its appeal over DSTV.

The GoTV package includes a decoder, a Gotenna antenna, and a one-month free subscription, with decoders priced between KW9,000 and KW9,500.

For more detailed information on cable TV options and pricing, visit GoTV Price in Zambia: Decoders.

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